Revenue Recovery

Accounts Receivable Management

Accelerate your cash flow with our aggressive, systematic approach to following up on aging accounts and recovering outstanding revenue.

Overview

Aging accounts receivable can quietly drain your practice's profitability. At Accurex RCM, we treat your AR as a priority, not an afterthought. Our dedicated AR specialists conduct deep analytical reviews of your outstanding insurance and patient balances. We systematically categorize, prioritize, and pursue unpaid claims, cutting through payer red tape to secure the reimbursement your practice has rightfully earned.

Challenges Addressed

  • Claims sitting unpaid for months without follow-up
  • Lack of staff time to sit on hold with insurance companies
  • Difficulty identifying why specific payers are delaying payment
  • Write-offs occurring simply because claims timed out
  • Unclear reporting on the true state of outstanding balances

Why Accurex RCM

We bring persistence and analytical rigor to AR management. Our team does not just accept a 'processing' status from a payer; we dig deeper. By identifying the root causes of delayed payments, we not only resolve current outstanding balances but also help you adjust front-end workflows to prevent those delays from happening in the future.

Our Process

1

AR Assessment

We conduct a thorough audit of your current AR landscape to establish a baseline.

2

Aging Analysis

Accounts are categorized by aging buckets (30, 60, 90, 120+ days) and payer types.

3

Account Prioritization

We prioritize high-dollar and approaching timely-filing claims to maximize recovery.

4

Payer Follow-Up

Our specialists aggressively contact payers via portal, phone, or EDI to determine claim status.

5

Issue Resolution

We identify the exact reason for non-payment (e.g., missing info) and resolve it.

6

Escalation

If a claim is unjustly delayed, we escalate the issue or coordinate a formal appeal.

7

Payment Tracking

We track the account until the payment is successfully posted and reconciled.

8

Reporting

We provide clear reports showing AR reduction progress and current aging metrics.

Frequently Asked Questions

How do you prioritize which accounts to work first?
We typically prioritize based on two factors: high-dollar value claims and claims that are approaching the payer's timely filing limit, ensuring we secure the most critical revenue first.
Do you work on old AR from before we hired you?
Yes. We can implement a legacy AR cleanup project to pursue outstanding balances that accumulated prior to our partnership, subject to payer timely filing limits.
Will you negotiate with patients on outstanding balances?
We handle patient AR with professionalism and empathy. While we follow your practice's specific financial policies regarding payment plans, we focus on clear communication to resolve patient balances.
How often will we receive updates on our AR?
We provide detailed AR aging reports on a monthly basis, or more frequently if requested, so you always know exactly where your revenue stands.

What We Handle

  • Comprehensive aging AR analysis
  • Outstanding claim follow-up
  • Insurance AR management
  • Patient AR coordination
  • Claim status research and tracking
  • Persistent payer follow-up
  • Detailed documentation review
  • Corrected claim coordination
  • Appeal coordination (where appropriate)
  • Prioritization of high-value aging accounts
  • Revenue leakage identification

Key Benefits

  • Accelerated cash flow and reduced days in AR
  • Systematic reduction of older aging buckets (90+ days)
  • Identification and resolution of systemic billing issues causing delays
  • Reduced risk of claims expiring past timely filing limits
  • Dedicated focus on recovery without distracting your clinical staff

Ready to Strengthen Your Revenue Cycle?

Talk with Accurex RCM about the services your practice needs to reduce administrative burden and optimize workflow.

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